Frequently asked questions
Straight answers about pricing, deadlines, revisions, refunds and privacy.
What does STEM Donkey do?
We complete custom STEM work (coding, lab reports, data analysis, maths and engineering assignments) and edit technical writing, all to your brief.
Who works on my order?
A writer matched to your subject and level. Choose a Standard, Master or Elite writer on the order form.
How much does it cost?
Price depends on scope, deadline, academic level and writer tier. The order form shows your exact total before you pay.
What deadlines can I choose?
From 3 hours to 20 days.
Which languages and tools do you use?
Python, Java, C++, JavaScript, R, MATLAB, SPSS and Excel, among others. State versions and libraries in your brief.
Is the work original?
Yes. Every order is completed from scratch, and written work is checked for plagiarism before delivery.
Can I ask for changes?
Yes. Revisions within your original instructions are free.
When can I get a refund?
A full refund if your work is late or if you cancel before work starts, and a partial refund after work has started. See the money-back guarantee.
Is it confidential?
Yes. Your name and contact details are never shared with your writer.
Do you take quizzes or exams?
No. We do not take quizzes, tests or exams, or log in to course platforms.
How do I pay?
By card or PayPal through our secure checkout, or with your wallet balance.
How do I contact support?
Message us from your dashboard or email support@stemdonkey.com.
Still have a question?
Email support@stemdonkey.com, or start your order and message us from your dashboard.
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